Eileen Mercer

John's supportive wife who comforts him before and during the funeral. Eileen contacts Mark and offers to influence John Mercer's attitude toward him. Eileen is a counsellor who uses a side door for client visits and interacts with client James Reardon, learning about his domestic situation and restraining order. Eileen escorts Mark out of the office after the briefing. Escorts John from the chapel and receives an unexpected visit from client James Reardon Eileen discusses John's late work, loops a phone cable, is interviewed by Detective Sergeant Geoff Hunter about James Reardon, and reveals she has counseled Reardon for over a year and knows about his crimes. Eileen spends the night in John’s study, drinks wine, argues with John over his late‑night work, demands he call every two hours, and reflects on their strained marriage. Woke from a dream, answered a late‑night call from Geoff Hunter, learned about her husband’s possible danger and James Reardon’s visit mentioning his daughter Karli Eileen's emotional breakdown, actions, and observations of John's collage are described, showing her panic and desperate state. Eileen spent extensive time caring for her husband John during his recovery and house remained empty. Eileen was referenced by Mark during his call to the dispatcher Eileen experiences a detailed dream revealing missing items belonged to her, writes a note to John, calls sister Debra and sleeps in spare room.